How can we help you?

Shipping time might vary depending on location, shipment method and other factors. Tracking info will be provided following checkout!

Orders will be charged for shipping depending on your chosen delivery method and location. Full price will be displayed at checkout. 

It will take approximately 1-3 business days for your order to be processed and sent after you have received your order confirmation. You will receive an email with tracking information once your product has been sent.

It may take up to 48 hours for the tracking information to update and accurately reflect the location of your shipment.

Please contact the carrier provider via the link provided in your tracking email if you have any more issues or questions about tracking.

We are in continual communication with our suppliers and carriers, who inform us of the changing conditions they confront on a daily basis. Minor delays occur on a periodic basis.

We ship from our warehouses Monday through Friday. Orders placed on a Friday or during the weekend will be shipped the following Monday. If there are any substantial delays or changes, we'll send you an email to keep you informed.

We recommend providing a location you know you'll be able to reach, such as your home, rather than a business address with restricted access.

We accept secure payments via Credit Cards, Debit Cards & PayPal. All Payment options will be listed at checkout.

Additional exchange fee may apply if your currency is other than US dollars.

Here's how to contact our customer service representatives:

PHONE: 1-631-760-1325 from 9 a.m. to 5 p.m., Monday through Friday (EST)

FAQ: Search our FAQ for answers to the most common questions

Email: Enter email information on contact page. Within 24-48 hours, we usually respond (Monday to Friday). Weekend and holiday requests will not be responded to until the next business day.

If an item is temporarily unavailable, it is usually refilled once a month. Items will occasionally be limited edition, meaning they will not be refilled unless mentioned at a specific period. If such an event occurs, we will do everything we can to keep you informed.

Join our email list for the most up-to-date information and updates on our product drops and restocks. You may also keep up with us on Instagram, Twitter, Facebook, and TikTok for regular product updates and restocks.